Returns & Exchanges
At Suhani Pittie, we strive to ensure you are delighted with your artisanal jewelry; if you are not completely satisfied, we offer a seamless return and exchange process within 7 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Check Preparation
Ensure the jewelry is in its original, unworn condition with all security tags and designer packaging intact.
Schedule Pickup
Once your request is approved, our logistics partner will arrange a complimentary pickup from your registered address.
Refund or Exchange Processing
After our quality team inspects the item, your refund will be credited to the original payment method or your exchange will be dispatched.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing